Roberta Tassi is the founder and design lead at oblo, creator of Service Design Tools and Professor of Interaction Design at Politecnico di Milano University. Always interested in exploring the potential of service design and supporting its growing practice, to tackle the most complex challenges of our current ages.
Talk - October 2nd
AI has the potential of revolutionising the services we use in our everyday life, thanks to an increased automation of simple tasks. This could lead to a future in which the interface (or even the service) disappears, replaced by an AI-user accessing specific functions on human behalf...